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frequently asked questions

  • What should I expect in my first massage session
    We will begin by asking you general questions to establish what areas you would like worked on, what sort of pressure you're after, if there are any conditions needing to be addressed, and to determine what type of massage will be appropriate to your condition(s). It is important to list all health concerns and medications so we can adapt the session to your specific needs without causing further stress or trauma to the muscles and surrounding tissue(s). It is also important to list any allergies so we can make sure they won't be present during your massage, or if we need to use a different oil or lotion during your session.
  • What do I need to supply for a massage in my home
    A clear space preferably with good ventilation.The therapist will bring everything else.
  • What do I wear during my session
    You can wear whatever you feel most comfortable in. During your massage we'll only uncover the area being worked on while you are draped (covered) with a clean sheet.
  • How will I feel after my massage
    Most people feel relaxed or "spaced out" is a term we hear a lot. If you've received a deep tissue or cupping, you may feel a bit sore the next day. It will feel like the day after a heavy gym session. To combat this, it is recommended that you do not participate in any heavy activity on the same or following day. Give your muscles a rest. Remember why you came in for a massage in the first place...Sometimes a hot shower, sauna or soak in a hot pool will be in order. If you've had some deep neck and shoulder work, we recommend a wheat bag or grab a hot water bottle and pop it behind your neck/shoulders. An Epsom salts/magnesium sulphate bath also will help with any discomfort whilst also detoxifying. soak for 20 to 30 minutes before rinsing off in the shower.
  • How often should I get a massage
    It will vary from person to person. Some clients recovering from major surgeries may book once a week alongside their Osteo or Physiotherapy sessions. While others book monthly or bi-monthly. Ultimately listen to your body and book when required.
  • When should I not get a massage
    There are a few contraindications for massage that are followed. If you are suffering from a cold, flu or contagious skin infection, please stay at home and give your body a rest. If you have recently injured yourself and have been cleared by your health care provider that it isn't a serious injury - please wait at least 24-72 hours before having the area massaged. There may be times when we will need to adjust the techniques to the area being worked on (arthritis, osteoporosis) or completely avoid the area (cuts, burns, bruises, acute rheumatoid arthritis, contagious skin conditions, etc.). With some conditions you may need your doctor's consent before having a massage (in some pregnancy cases, relapsing cancer, radiation treatments, certain heart conditions, etc.).
  • What should I do to prepare for my massage
    Remove all jewelry on the areas to be massaged. Ensure the space you're providing is clear and well ventilated. Be well hydrated. If the muscle tissue is warmed, then your massage will be more effective. If possible, have a warm shower, spa or sauna prior to booking time. This is your session and all about you, do whatever relaxes you.
  • Will the massage hurt
    This depends on the type of massage and the tightness of your muscles. Generally, a Relaxation massage shouldn't be painful. If you have a few adhesions (knots) there may be some tender spots, but they will not be thoroughly worked if you're only wanting a relaxing experience. If you want more of a Deep Tissue or Cupping treatment, then there may be some discomfort at some stages during your treatment. There will be different kinds of "hurt", there's the "hurt so good type" of hurt and then there's the "oh my god, what are you doing stop it right now" hurt. Massage should NEVER fall into the latter hurt. Pain is an indication that the soft tissue is being injured or is already injured and inflamed. If you're having to clench or tighten the muscle while it's being massaged, that pressure is too deep for you, and it is perfectly acceptable for you to ask for the pressure to be adjusted.
  • What type of payments do you accept
    Our online bookings accept credit card, or you can pay at your appointment with cash or a bank deposit.

Phone

Patrice Murdoch

021 1929 237

Email

Mon - Sun:  9am – 8pm
We endeavor to be flexible, if your booking falls out of these hours, please send us a message

Hours

Address

For all our massage treatments we travel to your location, whether it be home, office or hotel etc. We are based in West Auckland and travel Auckland wide. There may be additional costs for travel outside our location perimeter.

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